CM Games - West Town Mall
7600 Kingston Pike #1436, Knoxville, TN 37919
Highlights
- 🧠Staff
"As soon as I came in, I was greeted kindly by an employee and was asked if I needed assistance for anything. Also, at checkout Aaron and Samuel were very helpful and pleasant to talk with while I was checking out. These reasons made my shopping experience feel great and it made me smile!"
— K Jonas
- 💵Prices
"I came in with my son and his friend, and Blake provided exceptional customer service. He took a great deal of time helping my son find exactly what he was looking for and made the experience enjoyable for all of us. We have always loved CM Games, but today’s visit truly stood out. Thank you, Blake and the entire team!"
— HANNAH HENDERSON
Map
Hours
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday• today | 10 AM–8 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 12–6 PM |
Recent reviews
8 of 2,154- Joshua Bow ★★★★★
I frequent the store A LOT, and I have nothing but positive experiences whenever I visit CM Games. My son is like a kid in a candy store whenever we come in so we can be a bit rambunctious at times. But no matter how many questions, comments or requests we have, people like Chasity ensure that we always feel welcome, appreciated and accommodated. We’ll definitely be back sooner than later!
3 months ago
- Josie Stepniewski ★★★★★
I had an amazing experience thanks to Matthew! He was incredibly helpful, professional, and went above and beyond to make sure everything was taken care of. His customer service skills truly stood out — He was patient, attentive, and genuinely cared about making sure I was satisfied. It’s rare to come across someone so dedicated and positive. He made the entire experience smooth and enjoyable. Highly recommend!
3 months ago
- HANNAH HENDERSON ★★★★★
I came in with my son and his friend, and Blake provided exceptional customer service. He took a great deal of time helping my son find exactly what he was looking for and made the experience enjoyable for all of us. We have always loved CM Games, but today’s visit truly stood out. Thank you, Blake and the entire team!
4 months ago
- Waylon Sisk ★★★★★
⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience, and always come back from Madisonville thanks to Matthew! From start to finish, he was professional, respectful, and extremely knowledgeable in his role and answered all my questions store-wide! He took the time to thoroughly explain everything, answered all of my questions with confidence, and made sure I felt comfortable and informed every step of the way. What really stood out was his attitude and customer-first mindset. His manners, patience, and attention to detail truly set him apart. It’s rare to find someone who not only knows their job in
3 months ago
- Vincyl Fitzgerald ★★★★★
This location has become my go to over the last year. Chasity, Matthew, and Tanner are my dynamic trio. They know and enjoy the things they sell and are not afraid to lose a sale if it directs you to something you actually want. While the prices can be a bit high, they have the variety and stock that NO ONE in the city can match. Highly recommend working with Chasity for quick service, Matthew for booster pack selection, and tanner for higher end product/singles.
3 months ago
- Leafy ★★★★★
Great experience getting cards, especially with Matthew's help. I was specifically looking for pokemon cards illustrated by Akira Egawa and he was really nice and super helpful in pointing some out. I wish I noticed earlier in store, some of the cards he ended up putting put in sleeves that had Akira's art on it too!!!!! I'd never seen them before, they look so cool and it made my day when I noticed! Couldn't be happier with my experience.
3 months ago
- K Jonas ★★★★★
As soon as I came in, I was greeted kindly by an employee and was asked if I needed assistance for anything. Also, at checkout Aaron and Samuel were very helpful and pleasant to talk with while I was checking out. These reasons made my shopping experience feel great and it made me smile!
3 months ago
- Kip ★★★★★
Genuinely all of the staff that works there is phenomenal and the selection of video game/anime/tcg stuff is extensive. My boyfriend was picking our some JoJo's stuff and the first member of staff that talked to us was Riley. He was super cool and directed us to other things we would like in the store as well as talked about anime and stuff with us which we loved. While my boyfriend was checking out, I was browsing the Pokemon cards where Matthew was INCREDIBLE. I had been looking for this specific Venusaur card and he literally looked at the back counter and brought exactly what I was looking
4 months ago
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